Account Mutes

Mutes can be avoided by following the RuneScape rules and Terms and Conditions and are associated to the Jagex account, so will be active in all products for that account.
  • You will still be able to play the game and read our forums
  • RuneScape users will have the option to use quick chat. This option is not available in Old School RuneScape at this time.
Most mutes can be appealed if you are a member, by submitting an appeal from the Account Status section of the Account Management page.


Due to high contact volumes, we might not be able to respond within our usual response times.
Please hang tight, we will get back to you as soon as possible.
Thank you for your patience, stay safe.

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