Enable JavaScript in your browser

Some of our web pages contain JavaScript so it's important you have this enabled in your web browser as if disabled, the content or functionality of the page may be limited or unavailable.

Here you can find instructions on how to enable (activate) JavaScript in five of the most commonly used browsers.


 Internet Explorer

  1. Open your web browser, click the "Tools" icon and select "Internet Options" from the pop up menu
  2. The "Internet Options" window will now appear.
  3. Click the "Security" tab and click the "Custom level..." button.
  4. The "Security Settings - Internet Zone" window will appear, scroll down to the "Scripting" section.
  5. In the "Active Scripting" item click the "Enable" radio button.
  6. When the "Warning!" window pops out asking "Are you sure you want to change the settings for this zone?" select "Yes".
  7. In the "Internet Options" window click on the "OK" button to close it.
  8. Click on the "Refresh" button of the web browser to refresh the Store page.

 Mozilla Firefox

  1. In the address bar, type about:config and press Enter.
  2. Click "I'll be careful, I promise" if a warning message appears.
  3. In the search box, search for javascript.enabled
  4. Toggle the "javascript.enabled" preference (right-click and select "Toggle") to change the value from "false" to "true".
  5. Close the "Config" browser tab
  6. Click on the "Reload current page" button of the web browser to refresh the Store page.

 Google Chrome

  1. Open your web browser, click on the "Customize and control Google Chrome" and select "Settings".
  2. the "Settings" tab will open in your browser. Scroll down and click on the "Show advanced settings..."
  3. Under the the "Privacy" click on the "Content settings..." button.
  4. The "Content settings" window will now open. Scroll down to the "JavaScript" section and select "Allow all sites to run JavaScript (recommended)".
  5. Click on the "OK" or "Finished" button to close the "Content settings" window.
  6. Close the "Settings" browser tab.
  7. Click on the "Reload this page" button of the web browser to refresh the Store page.

 Opera

  1. Click on "Menu", hover mouse on the "Settings" then hover mouse on the "Quick preferences" and mark the "Enable Javascript" checkbox.
  2. If "Menu bar" is shown click on the "Tools", hover mouse on the "Quick preferences" and mark the "Enable Javascript" checkbox.

 Apple Safari

  1. On the web browser menu click on the "Edit" and select "Preferences".
  2. In the "Preferences" window select the "Security" tab.
  3. In the "Security" tab section "Web content" mark the "Enable JavaScript" checkbox.
  4. Click on the "Reload the current page" button of the web browser to refresh the Store page.

Enabled JavaScript and still having issues?

If you've enabled JavaScript, but are still being directed here when trying to access a web page, then it's likely that you have a browser add-on that is preventing JavaScript from running. You can either disable the offending add-on or use a different web browser to access that page.

Was this article helpful?