Recovery questions

Recovery questions were a feature used to verify account ownership. Accounts with existing questions and answers will no longer be able to set new answers or change them.


Recovering your account

  • You may be asked to supply Recovery Answers when recovering your account
  • Your old JAG answers should be provided here also
  • If you didn't set them you don't need to fill them out
  • We recommend submitting the earliest answers you can remember
  • If you can't remember please have a guess

Hijacker set your recovery answers?

  • You can’t change your recovery answers if they had previously been set by a third party
  • Although we encourage you to keep those answers secure, they are not enough to recover an account on their own
  • See more information on how to keep your account safe from hijackers


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