Old School Connectivity

While many connection issues relating to Old School RuneScape can be resolved by following our recommended solutions, sometimes there are bespoke situations that require further investigation and data gathering.

To aid in this, we've created a short online survey to help capture key information that can then be used by our game engine team to discover root cause issues and any technical solutions. Improvements can then be identified and prioritised into our ongoing maintenance schedule.

You won’t receive a response to your survey, but you can be assured this is the very best way to let the Old School team know about your connection issues. We’d like to assure you that every piece of survey information the team receive is carefully considered.

Where we can identify solutions or changes that will improve connection, we will do our very best to implement those changes as soon as we can, so you can enjoy playing Old School with improved connectivity in the future.

Complete our survey

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