Old School Connectivity

Having an Old School connection issue that we're not yet aware of?

It's possible that when game worlds are under stress, the latency of the worlds will increase as our DDoS mitigation service kicks in. Be assured that our SysAdmin team will be doing their utmost to restore your playing experience to normal levels of service.

Check out our recommended solutions to resolve other common Old School RuneScape connections issues. 

Have an Old School connection issue and can't find a solution?

It would be awesome if you could complete this survey so our game engine team can discover root cause issues and any technical solutions.

Improvements can then be identified and prioritised into our ongoing maintenance schedule.

This is the best way to let the Old School team know about your connection issues. You won’t receive a response to your survey but we’d like you to assure you that every piece of survey information is carefully considered.

Why do the survey?

  • To help us identify solutions or changes that will improve your connection.

We will do our very best to implement those changes as soon as we can, so you can enjoy playing Old School with improved connectivity in the future.

Complete our survey

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