How to clear your RuneScape Cache on a Windows PC

TIP - This article applies to the Legacy Java Client only, for information about the NXT Client Cache, please check this article

What is my RuneScape Cache?

RuneScape stores some files locally on your PC which we refer to as the RuneScape Cache. Sometimes one or more of these files can become corrupted and cause problems starting the game.

One of the signs that the problem is being caused by your Cache files is that no error message will appear and the client will close itself. The important thing is not to worry, as deleting the locally stored files will solve the problem!

What do I need to do?

Click the Start button --> Search and copy these directories into the search bar:

%USERPROFILE%\jagexcache\runescape\LIVE
%HOMEDRIVE%\.jagex_cache_32
%WINDIR%\.jagex_cache_32
%USERPROFILE%\.jagex_cache_32

If you found these folders, please delete them - however don't worry if you can't find all four, just remove the ones you do have.

I've deleted the files, what now?

NOTE: You will have to re-download your cache after following these steps. During this time you may notice a slight decrease in performance.

Now we've finished clearing your RuneScape Cache files, please now try to launch the game again. You should now find that the problem is solved! If the issue remains after following these steps, please check out our other solutions to common client issues.

Having problems with these steps?

Community: Get help on our forums

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