How do I set up exceptions in my firewall for RuneScape?

Why set up exceptions in your firewall?
If RuneScape is being blocked by your firewall, you would be unable to connect to our servers - often preventing login or stopping you from connecting successfully to a world.

You can set up exceptions in your computer and your routers firewall to allow successful access.


Your computer's firewall
If you have firewall and antivirus software installed on your computer, make sure you have added exceptions for;
    Java.exe
    JagexLauncher.exe
    *.runescape.com

For instructions on how to do this check your firewall software's website.

 

Your router's firewall
On your router, you would need to open the following ports;
    443, 43594 and 43595

This will vary depending on your make and model of router, and instruction booklets are often included with your router or can be found on the manufacturers website. You can also find information on How to Forward a Port

 

Stick Stuck? 
Check out more information and solutions to Common Connection Problems

 

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