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Traceroute instructions

Game versions:  RS_Rune_final.png App_Icon-Circle.png  

A traceroute maps the internet traffic between your computer and an internet destination and is often used to identify connectivity problems or delays.

 

Trace Route on Windows

 

 

 test 

1

Press Windows + R and type cmd then press Enter 

2

 RS_Rune_final.png RuneScape users: 
Type tracert worldX.runescape.com and press Enter.
Replace X with the world number you are trying to trace your connection to. 

 

 App_Icon-Circle.png OldSchool users:
Type tracert oldschoolX.runescape.com and press Enter.

Replace X with the world number you are trying to trace your connection to.
 Although OSRS worlds begin with numbers in the 300s to 500s, those numbers won’t work for traceroutes. To run a traceroute to an OSRS world please subtract 300 from the in-game world number.

For example, OSRS World 301 would be tracert oldschool1.runescape.com

 

3

Wait for it to complete and take a screenshot of the information displayed. Upload this to an image hosting website like Imgur before reaching out for help with a technical issue.

 

 

Trace Route on Mac 

 

 test 
1

In your applications, open Terminal

2

RS_Rune_final.png RuneScape users: 
Type worldX.runescape.com and press Enter.
Replace X with the world number you are trying to trace your connection to. 

 

App_Icon-Circle.png OldSchool users:
Type oldschoolX.runescape.com and press Enter.

Replace X with the world number you are trying to trace your connection to.
Although OSRS worlds begin with numbers in the 300s to 500s, those numbers won’t work for traceroutes. To run a traceroute to an OSRS  world please subtract 300  from the in-game world number. 

For example, OSRS World 301 would be oldschool1.runescape.com

 

3

Wait for it to complete and take a screenshot of the information displayed. Upload this to an image hosting website like Imgur before reaching out for help with a technical issue.

 

  

What does this show?
A traceroute will show the speed of your internet connection at different points from your system to the Jagex servers.

Your system will jump from locations around the world until it finally reaches a RuneScape world. It waits for a response from each 'hop' it makes, this response time is measured in milliseconds (ms). 

The time this takes is known as ping (or latency). The longer it takes to get a reply the higher your ping which results in connectivity problems.

 

What to look for
0ms to 60ms is acceptable latency, 60ms to 100ms or higher will lead to lag and disconnects.

If a large number of *'s are displayed, or timeouts, then this may indicate that there's a routing or stability issue on your connection.

Here's what a completed healthy traceroute should look like:

  

 

Got high ping?
Common solutions could be: 

 

 
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