A traceroute maps the internet traffic between your computer and an internet destination and is often used to identify connectivity problems or delays.
How to run a traceroute
Press Windows + R, type cmd then press Enter (on Mac open Terminal)
- RuneScape:
- Type tracert worldX.runescape.com (on Mac type worldX.runescape.com)
- Replace X with the world number and press Enter
- OldSchool:
- Type tracert oldschoolX.runescape.com (on Mac type oldschoolX.runescape.com)
- Replace X with the world number minus 300. e.g. World 301 would be 1 and press Enter
Wait for it to complete and take a screenshot, upload it to an image hosting website like Imgur before reaching out for help with a technical issue.
What does this show?
A traceroute will show the speed of your internet connection at different points from your system to the Jagex servers.
Your system will jump from locations around the world until it finally reaches a RuneScape world. It waits for a response from each 'hop' it makes, this response time is measured in milliseconds (ms).
The time this takes is known as ping (or latency). The longer it takes to get a reply the higher your ping which results in connectivity problems.
What to look for
0ms to 60ms is acceptable latency, 60ms to 100ms or higher will lead to lag and disconnects.
If a large number of *'s are displayed, or timeouts, then this may indicate that there's a routing or stability issue on your connection.
Here's what a completed healthy traceroute should look like:
Got high ping?
Common solutions could be: