We recommend keeping a Bank PIN set but if you've forgotten your PIN or need to remove it, here's how.
Remove a known PIN
| 1 | Go to any Bank and right-click (long press on mobile) the Banker | |
| 2 | Enter your Bank PIN | |
| 3 | Select ‘I’d like to check my PIN settings’ | |
| 4 | Choose ‘Delete your PIN’ and follow the prompts |
The PIN will be removed and your Bank will no longer be protected.
Remove an unknown PIN
If you've forgotten your PIN, when prompted for it, select "I don't know it". Your PIN will be reset in 3 or 7 days, depending on the recovery delay you selected when you set it up. You will be unable to withdraw items until the new PIN has been completely reset.
While you wait, you can use a Bank deposit box to deposit items into your Bank without entering your PIN. These boxes are located in Banks and other locations around Gielinor.
Click 'I don't know it'.
If a hijacker has set a PIN on your account, make sure your account is secure before proceeding with the removal steps outlined above.
If a hijacker has started the removal process but the delay period hasn't ended, you can cancel the removal by entering your PIN.