How do I submit a Bug Report?

TIP - This article is to guide you through submitting a Bug Report for RuneScape. If you are trying to report a bug in OldSchool RuneScape or Deadman Mode, please check this article.

How would I do this?

  1. Click on the report button found on the chat box.
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  2. Select the report a bug option.
  3. From the drop down menus, select the options that most closely relate to your issue.
  4. In the first text box, enter as much detail about the bug you have encountered as possible including what has happened and where. In the second text box, enter any steps that we can take to reproduce the issue you have found.
  5. Press the Proceed button to submit the report.

If you see another player involved in bug abuse, please send through a bug report as usual. It would also be helpful if you could include the names of the players involved.

I've submitted the report - what's next?

Due to the nature of QA, our QA team aren't able to respond directly to bug reports. If the bug is confirmed, a fix will be worked on. Keep an eye on upcoming patch notes for the fix or join in the discussion in the Recent Game Updates forum.

I can't get into game to submit a report.

If you can't log into RuneScape, or load the game, we'll be happy to help out with that! Check out some solutions to common client issues or issues playing in your web browser.

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