Common PayPal Issues

  1. Make sure you have confirmed your email, phone number & bank card/account with PayPal via their My Account screen.
  2. Check you have funds available on your PayPal account & linked bank cards/accounts
  3. There are sufficient cleared funds in your bank account.
  4. Contact PayPal to see if they have any specific advice about why your purchase attempts have failed 
  5. Try using an alternative payment method like Credit Card, pre-paid game card or Amazon. 
  6. If you have an active Apple Pay or Google Play subscription on your account, you will be unable to purchase an additional membership package via other methods. 

Contact PayPal

Please note this will take you to a 3rd party website. If you still need assistance we may be able to help.



Was this article helpful?