Please cancel your membership at least 4 days before the renewal date as active agreements automatically re-bill 3 days before your membership runs out (as explained in our T&Cs).
If you have access to your account
- For Credit/Debit Card users:
- Locate your subscriptions by entering your contact and card information
- View and cancel any ongoing subscriptions linked to your card details
For PayPal payments
To cancel a subscription set up through PayPal please cancel directly through PayPal.
For Mobile users
For BOKU users (UK only)
- Reply STOP or CANCEL from your phone to the text message confirming your payment.
Need to recover an account?
Check out our troubleshooter to recover your account!