1. Support
  2. Payments and membership
  3. Manage my Subscription

Cancel Subscription

 
Membership Subscription 
 
  • All membership purchased via Credit / Debit card and PayPal are automatically recurring.
  • If you cancel your subscription you'll keep your member benefits for the remainder of the subscription.
  • Your account will revert to free to play status on the renewal date.
  • Please cancel your membership at least 4 days before the renewal date as active agreements automatically re-bill 3 days before your membership runs out. 
 
If you have access to your account
 

If you don't have access to your account 
 
  • For Credit/Debit Card users:
    1. Manage agreements by card and find accounts that match the card details used for the subscription
 
  • For PayPal users:
    1. Log in to your PayPal account and click on paypalgears.png Settings
    2. Click Payments
    3. Under 'Manage your payments', click Manage Payments
    4. Select the RuneScape subscription and click Cancel
    5. Confirm your request
 
For Mobile users:

To cancel a subscription set up on Mobile please cancel through your provider:

 
 For BOKU users (UK only):
 
  • Reply STOP or CANCEL from your phone to the text message confirming your payment.
 
Need to recover an account?
 
Was this article helpful?