Securing your account
If you're unable to log in due to a third party accessing your account, first please follow these steps to recover it.
How to secure your account
There are a number of things you can do to help keep your account secure. This is even more important if you have reason to believe that any of your personal information has been compromised:
If someone gets control of your email account, they will be able to access your game account by requesting a password change or disabling your game account's Authenticator. Make sure your email account is protected with a unique password and add an additional layer of security with 2-Factor Authentication.
Using the Authenticator will add an extra layer of security, making it that much harder for unauthorised users to access your account.
You should use a unique password for every online account and never share your password with anyone.
Setting a Bank PIN protects your hard-earned wealth by allowing you to place all your important items in your bank and locking them behind a Bank PIN.
5. Make sure any linked accounts are secure
- Created your account through a third party
- Linked your account to a third party