Securing your account
If you're unable to access your account due to a compromise, first please follow these steps to recover it.
There are a number of things you can do to help keep your account secure. This is even more important if you have reason to believe that any of your personal information has been compromised:
1. Reset the password for your registered email address. The password for your registered email and account should always be different.
2. Help protect your email address with 2-Step authentication.
3. Set a RuneScape Bank PIN to protect your in-game items.
5. Add RuneScape Authenticator to your account. Using Authenticator will add an extra layer of security for your account.