Account muted or banned

Jagex will suspend or ban accounts for violations of our in-game and forum rules. If you receive a message that your account has been involved in serious rule breaking, check your Account Management page and select Account Status for more detail about the violation and when this might be lifted.
 
If you think your account may have been compromised, your first step should be to secure your computer and account before seeking assistance.
 
For more advice and information: 
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