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• Your account
  • Hijacked account
    
  • Can't log in
  • Appeal a ban
  • Ironman
  • Lost Items
  • Change account settings
  • RuneScape Authenticator
  • Email issues
  • Not listed here
• Payments and membership
  • Unrecognised payments
    
  • Unpaid balance
  • Subscription management
  • In-game extras & Promotions
  • Transfer Bonds
  • Earning rewards
  • PayPal & Credit/Debit cards
  • Pre-paid game cards
  • Other payment methods
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• Technical help
  • How to get set up
  • Common Connection Solutions
  • Improving RuneScape's Performance
  • How to report a Bug
  • Known Error Messages
  • Not listed here