Contact Customer Support

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• Your account
  • Can't log in
  • Hijacked account
  • Appeal a ban
  • Ironman
  • Lost Items
  • Change account settings
  • RuneScape Authenticator
  • Email issues
  • Not listed here
• Payments and membership
  • Cancel Subscription
  • Request a refund
  • Transfer Bonds
  • Unrecognised payments
    
  • Unpaid balance
  • Issues making a payment
  • Subscription management
  • In-game extras & Promotions
  • Transfer Membership
  • Earning rewards
  • Pre-paid game cards
  • Other payment methods
  • Offer wall help
  • Not listed here
• Technical help
  • How to get set up
  • Connection help
  • Graphical help
  • Improving RuneScape's Performance
  • How to report a Bug
  • Website help
  • Audio help
  • Known Error Messages
    
  • Not listed here