There are 2 types of Moderators that you may meet along your adventures JMods and PMods. You may also encounter our Community Helpers. You can find out more below.
| JMod | |
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| Short for | Jagex Moderator. |
| Status | JMods are employed staff members and work from our office. |
| Identified by | Gold crown next to their name. |
Many of our JMods also have their very own Mod 'X' (formerly Twitter) accounts, where they talk about anything from what they had for breakfast to the very latest game updates!
| PMod | |
| Short for | Player Moderator. |
| Status | Friendly and community minded volunteers selected to be part of the PMod team. |
| Identified by | Silver crown next to their name when they talk in game. In RuneScape only, Player Moderators who are also VIP Premier members, may have a silver star next to their name, you can find out more here. |
| Tools | Can temporarily mute other players, Jagex then reviews the incident. |
| Level up | May be invited to become a PMod Mentor and support newly invited PMods by answering questions and clarifying the PMod guidelines. |
PMods help Jagex by protecting the community from troublesome players. PMods work hard to create a safe, fun and welcoming gaming environment. They do so out of their passion for the community. Therefore Jagex operates a zero tolerance approach towards any abuse directed towards our volunteer moderators (and any player for that matter), and will take swift action towards anyone who purposefully disrupts or harasses our volunteer moderators.
| Community Helpers | |
| Status | Friendly and community minded 'X' and Discord volunteers, selected to be part of the Community Helper team. |
| Identified by |
Title "JagexHelp" followed by their display name on 'X'. We also have Support Volunteer roles on our official RuneScape and Old School Discord servers. |
| Can access | There are no changes or added in-game powers to Community Helper accounts, that regular players don't have (unless they are also a PMod). |
Security reminder
No Mods or Helpers will ever contact you out of the blue via email or other sites to request information from you or make offers (such as PMod status), and you should never give out information such as your password - even to Mods.
Jagex will only ever contact you through your In-Game Message Centre, and will never ask for your password.
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