Support

Support
Technical Help
Known Error Messages

Malformed login packet

Received the above error message? Find out what to do.

Reset your web browser to default settings:

Google Chrome
Microsoft Edge
Firefox

Was this article helpful?

Related articles

Error loading your profile. Please contact customer Support.
Can't log in?
How to report a Bug
The game cannot be opened
How to clear your cache

Copyright © 1999 - 2019 Jagex Ltd. 220 Science Park, Cambridge, CB4 0WA, United Kingdom

Use of this website is subject to our Terms & Conditions, Privacy Policy and Cookie Policy