Lost Items Claim

How did you lose your items?

Technical issue

Scammed / Hijacked

What game were you playing?

We're unable to return your items, please ensure you don't fall victim to scams or third party account access again.

Lost Items Policy

RuneScape

Old School

Were the items lost within the last 48 hours?

We do not return items lost in Old School due to technical limitations - even if they were lost due to a bug or connection issue.
Lost Items Policy

Yes

No

Please complete the form so we can review your claim.
Knowingly submitting false claims may result in your account being permanently banned.

Please provide screenshots using a imgur link (whilst these don't count as proof, they do help us understand what happened!)

Submit a claim
Due to high contact volumes, we might not be able to respond within our usual response times.
Please hang tight, we will get back to you as soon as possible.
Thank you for your patience, stay safe.

Due to data storage, we are only able to investigate items lost within the last 48 hours.
Lost Items Policy

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