Prime Gaming FAQ - Linking Accounts
Need help with Twitch? Check out this super helpful Prime Gaming Guide.
FAQs
- How do I link and unlink my Twitch account?
- Can I change which which account has a Prime Gaming reward if I claimed it on the wrong account?
- How do I find a missing Prime Gaming reward?
- What's the difference between Prime Gaming and Twitch drops?
- Question about Twitch or Prime Gaming.
- Question about Rewards.
How do I link and unlink my Prime Gaming account?
To Link your accounts:
- Head to the 'Linked Accounts' tab in Account Settings
- Login to your RuneScape account
- Hit the 'Link' button
- Log in to your Amazon account
- Allow access to link your RuneScape and Amazon account
To Unlink & Re-Link your accounts:
- Head to the 'Linked Accounts' tab in Account Settings
- Login to your RuneScape account
- Hit the 'Un-link' button
- If you want to add a different RuneScape account to your Prime Gaming account, hit 'logout'
- Head to 'Linked Accounts' again, and be sure to log into your intended RuneScape account to link it to your Prime Gaming account
Can I change which account has a Prime Gaming reward if I claimed it on the wrong account?
If you have claimed a Prime Gaming reward on the wrong account, we may be able to help you.
As long as you haven't used the reward(s) in any way, please follow the advice on this article about transferring items between accounts.
How do I find a missing Prime Gaming reward?
Once you are a Prime Gaming member and you've linked your accounts. Make sure you have followed all of these steps to claim your reward:
1 |
Claim the Prime Gaming Reward through Twitch |
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2 |
Click Link game Account |
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3 |
Login to your RuneScape account | ![]() |
4 |
Login to your Amazon account | ![]() |
5 |
Allow access to link your RuneScape and Amazon account | ![]() |
6 |
The reward will now be added to your RuneScape account |
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Head here if you can't find your RuneScape loot items
Head back to Prime Gaming to claim each month's new loot and complete step 1 to claim each new reward to your linked account.
What's the difference between Prime Gaming and Twitch drops?
Prime Gaming is a subscription to the Prime Gaming benefits mentioned above. This special offer will mean rewards will be added to your RuneScape account if you sign up.
Twitch drops are rewards you can win by watching our streams on Twitch. Make sure you’ve activated Twitch drops on your RuneScape account.