Prime Gaming FAQ - Linking Accounts

Need help with Prime Gaming? Check out Amazon's super helpful Prime Gaming Guide.

FAQs

I've claimed my rewards on the wrong account, can I switch them?
How do I link and unlink my Prime Gaming account?
How do I find a missing Prime Gaming reward?
Question about Prime Gaming
Question about Rewards

I've claimed my rewards on the wrong account, can I switch them?

If you have claimed a Prime Gaming reward on the wrong account, we may be able to help you.

As long as you haven't used the reward(s) in any way, please get in touch with us via the contact us link below.

How do I link and unlink my Prime Gaming account?

To Link your accounts:

Head to the Linked Accounts tab in Account Settings
Login to your RuneScape account
Hit the 'Link' button next to Amazon
Log in to your Amazon account
Allow access to link your RuneScape and Amazon account

To Unlink your accounts:

Head to the Linked Accounts tab in Account Settings
Login to your RuneScape account
Hit the 'Un-link' button next to Amazon

To link a different account to Amazon:

Follow steps 1-3 above to unlink your account
Hit 'logout'
Head to Linked Accounts again, and log in to your intended account
Hit 'Link next to Amazon

How do I find a missing Prime Gaming reward?
Once you are a Prime Gaming member and you've linked your accounts. Make sure you have followed all of these steps to claim your reward:


1	Claim the Prime Gaming Reward through Prime Gaming
2	Click Link game Account
3	Login to your RuneScape account
4	Login to your Amazon account
5	Allow access to link your RuneScape and Amazon account
6	The reward will now be added to your RuneScape account