Prime Gaming FAQ - Linking Accounts

Need help with Twitch? Check out this super helpful Prime Gaming Guide.

FAQs

 

How do I link and unlink my Prime Gaming account?  

To Link your accounts: 

  1. Head to the 'Linked Accounts' tab in Account Settings
  2. Login to your RuneScape account
  3. Hit the 'Link' button
  4. Log in to your Amazon account
  5. Allow access to link your RuneScape and Amazon account

To Unlink & Re-Link your accounts: 

  1. Head to the 'Linked Accounts' tab in Account Settings
  2. Login to your RuneScape account
  3. Hit the 'Un-link' button
  4. If you want to add a different RuneScape account to your Prime Gaming account, hit 'logout' 
  5. Head to 'Linked Accounts' again, and be sure to log into your intended RuneScape account to link it to your Prime Gaming account

How do I find a missing Prime Gaming reward?
Once you are a Prime Gaming member and you've linked your accounts. Make sure you have followed all of these steps to claim your reward: 

 

 

 

1

Claim the Prime Gaming Reward through Twitch

PG_Claim.png 

2

Click Link game Account

PG_Link.jpg

3

Login to your RuneScape account  mceclip1.png

4

Login to your Amazon account  mceclip2.png

5

Allow access to link your RuneScape and Amazon account mceclip3.png

6

The reward will now be added to your RuneScape account

PG_Reward.png

 

Head here if you can't find your RuneScape loot items

Head back to Prime Gaming to claim each month's new loot and complete step 1 to claim each new reward to your linked account.


What's the difference between Prime Gaming and Twitch drops?
Prime Gaming is a subscription to the Prime Gaming benefits mentioned above. This special offer will mean rewards will be added to your RuneScape account if you sign up.

Twitch drops are rewards you can win by watching our streams on Twitch. Make sure you’ve activated Twitch drops on your RuneScape account.

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