Prime Gaming FAQ - Rewards

 Need help with Prime Gaming? Check out this super helpful Prime Gaming Guide.

FAQs

 

How do I find my rewards?
Once you’ve logged into Prime Gaming, claimed your reward, and linked your RuneScape account, the first reward will be added to your account automatically.

Each month head back to Prime Gaming to claim the reward and ensure it is added to your account.

RuneScape Rewards

   

 

Month Reward How to find your reward

1

7 days membership

Added to your account immediately and stacks on top of any current membership.

If you already have an active membership, your next rebill date will be pushed back by 7 days. 

2

Currency Pack (200 RuneCoins & 35 Treasure Hunter keys)+ 2 Umbral Chests

Press F6. 

Under Solomon's General Store, notice your additional 200 RuneCoins. Your 35 keys will be shown under Treasure Hunter. 

Umbral chests are automatically added to your Inventory (Backpack). If your inventory is full, they will be held until you free up some space and log back in, or talk to Diango.

3

7 days membership

Added to your account immediately and stacks on top of any current membership. 

If you already have an active membership, your next rebill date will be pushed back by 7 days.  

4

 Yak Track Care Package + 2 Umbral Chests

The content of the Yak Track Care Package will be added to your account immediately: 

  • 5 Yak Track Skip Tokens 
  • 5,000 Oddments 
  • 5 Smouldering Lamps

Umbral chests are automatically added to your Inventory (Backpack). If your inventory is full, they will be held until you free up some space and log back in, or talk to Diango.

5

Prime Gaming XP Capsules

The 5 Prime Capsules will be added to your backpack immediately. If you do not have space, they will be added once a space becomes available.

 

6

Currency Pack (200 RuneCoins & 35 Treasure Hunter keys) + Cosmetic (Valentine's Themed Bundle) 

Press F6. 

Under Solomon's General Store, notice your additional 200 RuneCoins. Your 35 keys will be shown under Treasure Hunter. 

 All cosmetic items will be added to your wardrobe.

Ensure you have linked your Prime Gaming and RuneScape accounts. You need to claim each unique reward each month.

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Old School Rewards

   

 

Month Reward How to find your reward

1

7 days membership

Added to your account immediately and stacks on top of any current membership.

If you already have an active membership, your next rebill date will be pushed back by 7 days. 

2

Prime Plays: Last Man Standing

Access the Last Man Standing minigame as normal. Claiming this Prime Gaming reward will mean that you will be eligible to qualify for the Prime Plays: Last Man Standing event, on 14th November 2020. 

 

3

7 days membership

Added to your account immediately and stacks on top of any current membership. 

If you already have an active membership, your next rebill date will be pushed back by 7 days.  

4

 To be confirmed 

To be confirmed

Ensure you have linked your Prime Gaming and RuneScape accounts. You need to claim each unique reward each month. 

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Can I claim last month's reward?
Each month comes with a brand new reward. If you missed last month's reward it will have expired and you won't be able to claim it.

 

Can I claim the RuneScape and Old School rewards on my seperate RuneScape & Old School accounts? 

No, each Prime Gaming reward can only be claimed on a single account. 

If your account has both a RuneScape and an Old School profile active, you will be able to use the membership on both profiles. Only 7 days membership will be added to your account during the membership drop months however, membership cannot be claimed for both RuneScape and Old School RuneScape.

 

I’m an Ironman – can I still get the rewards?
If you have an Ironman account you will receive everything as normal except for the Umbral Chests or Treasure Hunter Keys.

 

Do I keep the rewards even if I leave Prime Gaming?
Yes. Once you’ve claimed the rewards, they’re yours to keep.

  • The membership starts immediately and will remain in effect until it's expired.
  • The consumable items (TH Keys, RuneCoins, Umbral Chest) will remain on your account until you use them.

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What sort of rewards do the Umbral Chests contain?
Selected rewards from Treasure Hunter. The rewards you receive on opening an Umbral Chest is random, but will be of super-rare quality!

 

Why doesn't Diango have my rewards?
You do not need to claim your rewards from Diango as they will be added to your account automatically. Please check the table above for more details about where to find them!

The only time you will need to speak to Diango, is if you don't have enough space to hold your Umbral Chests.

 

Can my recruited friend use the Twitch free membership?
Free membership added to accounts through the Prime Gaming membership offer will not be recognised on the Recruit a Friend system. In order to benefit from the Recruit a Friend perks, membership has to be purchased on the friend's account.

 

 

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