Request a Refund

Have you used the membership / items?

Items eligible for a refund if unused:
- Membership
- Treasure Hunter Keys
- Bonds
- RuneCoins

Yes

No

If the membership or item has already been used we're unable to issue a refund.

Where did you purchase your membership / items?

Jagex

Google / Apple

Please get in touch so we can look into your refund request.
Request a Refund
Response ETA: Up to 48 hours

Please contact Google Play or Apple to request a refund.
As your purchase was made via a third party we're unable to process your refund for you. 

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