Purchased item is bugged

The Marketplace and Solomon's Store provides a preview and full descriptions of all items. 

Update graphic settings
If you have purchased an item and found it looks different, try updating your graphical settings on your system.

  1. Head to your graphics settings
  2. Change the settings to 'High' 


Report a bug
Our QA team work hard to ensure all items are bug-free, but if you have seen a graphical bug, or notice something else wrong with your purchase, please submit a bug report.

Whilst we are not able to reply to bug reports, please remember to keep an eye on the latest news for our weekly patch notes which will contain details of any fixes.



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