[12 July] OSRS Offline *RESOLVED*

Updated: 15:00 BST 12 July 2018

Old School RuneScape is offline whilst we investigate an issue affecting the game.

Later today, we'll be temporarily disabling our login servers to allow essential work to be performed on Old School RuneScape. During the time of the login servers being down you will be unable to login to play RuneScape, however if you're already logged in you can carry on playing as per usual.

New log in sessions to RuneScape are likely to be intermittent over the next few hours and we apologise for the inconvenience to RuneScape players during this time. 

Thank you for your patience, we'll be refreshing this article regularly to keep you updated on the progress of this.

The RuneScape Team

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Updated: 15:44 BST 12 July 2018

The first wave of eight RuneScape log in server reboots has now completed successfully, the maintenance plan is running to schedule. 

Updated: 15:53 BST 12 July 2018

The second wave of RuneScape log in server reboots has now completed successfully, the maintenance plan is running slightly ahead of schedule. 

Updated: 16:07 BST 12 July 2018

The third wave of RuneScape log in server reboots has now completed successfully, the maintenance plan is now at the half way point and running slightly ahead of schedule. 

Updated: 16:19 BST 12 July 2018

The work required to bring about restoring the Old School game (a rollback) is now commencing. There's no ETA on this element of the schedule at the moment.

Updated: 16:28 BST 12 July 2018

The fourth wave of RuneScape log in server reboots has now completed successfully, the majority of RuneScape players should now be able to log in without issue as we approach the final stages of log in maintenance. Old School remains offline whilst preparation for a rollback is undertaken. 

Updated: 16:38 BST 12 July 2018

The fifth wave of RuneScape log in server reboots has now completed successfully, the majority of RuneScape players should now be able to log in without issue. We expect log in maintenance to be completed by 17:10. Old School remains offline whilst preparation for a rollback is undertaken. 

Updated: 16:43 BST 12 July 2018

The Old School Team are finalising player communications regarding the planned rollback. This will appear as a news post on the Old School site once the rollback is deployed. The rollback will be deployed shortly after the RuneScape log in server reboots have completed successfully and stability checks have been carried out. We expect the log in maintenance to be completed by 17:05. 

Updated: 16:46 BST 12 July 2018

The sixth wave of RuneScape log in server reboots has now completed successfully, the majority of RuneScape players should now be able to log in without issue. The final section of waves seven and eight will start shortly and should be complete by 17:00. Old School remains offline whilst preparation for a rollback is undertaken. 

Updated: 16:55 BST 12 July 2018

RuneScape log in server reboots are now complete.

Updated: 16:58 BST 12 July 2018

Testing for the rollback of Old School is now underway. 

Updated: 17:28 BST 12 July 2018

Testing for the rollback of Old School continues. We estimate that the Old School rollback will be deployed circa 18:00 but stress this an estimate and could flex dependant on testing outcomes. 

Updated: 17:40 BST 12 July 2018

The Old School rollback has now been fully prepared and is in a test environment for final testing by the QA team. We estimate that the Old School rollback will be deployed circa 18:00 but stress this an estimate and could flex dependant on testing outcomes. 

Updated: 17:45 BST 12 July 2018

The Old School rollback has passed QA tests. We are now preparing to deploy the rollback including fixes to the original issue. 

Updated: 17:51 BST 12 July 2018

We estimate that the Old School rollback will be deployed circa 18:05.

Updated: 17:58 BST 12 July 2018

We are deploying the rollback to a very limited number of players now, we will then embark on a period of testing in the live environment. Once we are satisfied that the rollback has been successful it will be deployed to all players.

Updated: 18:00 BST 12 July 2018

The Old School rollback is now live to a limited number of players.

Updated: 18:06 BST 12 July 2018

The Old School rollback is working as expected in live to a limited number of players. All worlds have been set to come back online over the next few minutes. As such, Old School RuneScape will be available to all players by 18:15.

Updated: 18:12 BST 12 July 2018

Old School RuneScape is now available to all players. We apologise for any inconvenience these issues have caused. This support message will not be updated further, please refer to the news sections on the Old School site for further communications relating to the rollback.

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