RuneScape Mobile FAQ | Technical

Game Versions: RS_Rune_final.png



What are the minimum requirements for my device?

  • Android 6.0 or later
  • 2GB RAM
  • OpenGL ES3


Why can't I login?
If you're receiving a 'connecting to server' error message try connecting to Wifi or waiting until you have a stronger mobile connection.


Why is my game lagging?
To improve your connection, close any unused apps that could be using lots of data. You can also try connecting to a different world, or connecting directly to Wifi.


How can I stop the app from draining my battery?

  • Reduce the brightness setting of your device
  • Turn off any background apps
  • Turn on medium battery saver mode 
  • Adjusting the FPS in the graphics settings will reduce the amount of battery used to run the game

back to top

My device is connected to the Vodafone network, can I play?
We are currently aware that some Vodafone users are not able to launch the client correctly. Please contact Vodafone and request access to age restricted content.


Do Android tablets support the app?
Our focus for the Early Access is primarily phones. The game is not yet optimised for tablet devices.

back to top

Why does it say my device doesn't support RuneScape Mobile?
Subject to ongoing performance and compatibility improvements, at present, some devices will not be able to install or update to the latest version; apologies for any inconvenience. We're aiming to increase compatibility moving forward.

I have another mobile technical issue


Other FAQs


Was this article helpful?