RuneScape Mobile FAQ | Technical

Game Versions: RS_Rune_final.png

FAQs

 

What are the minimum requirements for my device?
* Android 5.0 or later.
* 2GB RAM.
* OpenGL ES3.

 

Why can't I login?
If you're receiving a 'connecting to server' error message try connecting to Wifi or waiting until you have a stronger mobile connection.

 

Why is my game lagging?
To improve your connection, close any unused apps that could be using lots of data. You can also try connecting to a different world, or connecting directly to Wifi.

 

How can I stop the app from draining my battery?

  • Reduce the brightness setting of your device
  • Turn off any background apps
  • Turn on medium battery saver mode 
  • Adjusting the FPS in the graphics settings will reduce the amount of battery used to run the game

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My device is connected to the Vodafone network, can I play?
We are currently aware that some Vodafone users are not able to launch the client correctly. Please contact Vodafone and request access to age restricted content.

 

Do Android tablets support the app?
Our focus for the open beta is primarily phones. The game is not yet optimised for tablet devices.

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Why does it say my device doesn't support RuneScape Mobile?
Subject to ongoing performance and compatibility improvements, at present, some devices will not be able to install or update to the latest version; apologies for any inconvenience. We're aiming to increase compatibility moving forward.

 

What are the known issues with RS Mobile?

I have another mobile technical issue

 

Other FAQs

 

 
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