If you have made a purchase via the Android Mobile app for in game items or membership find out the answer to your questions here.
Not received your items?
If your payment was definitely successful, visits the in-game store and you should receive a prompt to pick up your purchase. Make sure you're logged into the same Play Store account that they made the purchase on
Want a refund?
Please contact Google Play to request a refund. We're unable to issue refunds for purchases made on the Mobile app.