Google Login Issue

If you're experiencing issues logging into your Google-created RuneScape account, try these solutions to get back into game.

Check DOB
Ensure that your Google account has a date of birth set. To do this:

  1. Head to your Google Account's Personal info page
    Make sure you're logged into the Google account you used to create your RuneScape account.
  2. Ensure that you have a Birthday set on the account 

DOb.png

 

Grant Google access
If you're still having issues logging in, try removing RuneScape's access to your Google account, then granting it access again.

  1. Make sure you're logged into the Google Account you used to create your RuneScape account.
  2. Head to your Google Account's Apps with access to your account page.
  3. Wherever RuneScape is granted access to your Google Account, select it and hit "Remove Access" (see below image)
  4. Repeat step 3 for every instance of RuneScape on the list of Apps with access to your Google account.
  5. Log into RuneScape using the Google login button. Allow access to your date of birth details.

image-2019-05-01-11-47-37-636.png

 

 

Still stuck?
Forgot Google login

Was this article helpful?