Support Updates





It's all good  Picture2.png

Game Servers

It's all good Picture2.png


It's all good Picture2.png


It's all good Picture2.png


  It's all good Picture2.png


Some issues  warning.PNG


Thursday 25th March 2021

Planned maintenance, outage for 2 hours.

4AM - 6AM (Pacific)

11AM - 1PM (UTC)

  • Players were unable to log in during the planned maintenance times.


Friday 5th March 2021

Planned payment maintenance, outage for one and a half hours

6AM - 7.30AM


2PM - 3.30PM


  • Payments could not be made during this time
  • Access to the website was unaffected


Wednesday 28th October 2020

Planned server maintenance for Trailblazer League:

3.30AM - 5.30AM (Pacific)

10.30AM -12.30PM (UTC)

Leagues world were unavailable - 

  • Worlds 401 through to 412
  • Leagues Veteran Worlds 441 and 461


Monday 23rd March 2020

Planned server maintenance. 

9AM - 11AM

4PM - 6PM

We carried out this maintenance without affecting players.  


Monday 9th March 2020

RuneMetrics maintenance. 

4AM - 5AM

11AM - 12MD

RuneMetrics was unavailable for 40 minutes. 


Wednesday 19th February 2020
Planned maintenance on credit and debit card payments, outage for 2 hours.  

2AM - 4AM

10AM - 12MD

Purchases made using credit or debit cards impacted.


Was this article helpful?