Support Updates

 

Wednesday 6th October
Players were unable to log in or play during the below time:

02:00 - 03:20

(Pacific)

09:00 - 10:20

(UTC)

  • Old School RuneScape was offline for extended maintenance to facilitate the launch of Group Ironman Mode
  • Login and game activities were unavailable during this time

 

Wednesday 29th September

Players were unable to log in or play during the below time:

03:30 - 04:05 (Pacific)

10:30 - 11:05 (UTC)

  • Old School RuneScape was offline for about 35 minutes for planned server maintenance 
  • Login and game activities were unavailable during this time

 

Tuesday 21st September

Players were unable to log into Worlds 235 to 239 during the below time:

01:00 - 08:30 (Pacific)

08:00 - 15:30 (UTC)

  • Worlds 235 to 239 were offline until the maintenance had been completed. 
  • Players had to choose another world to join until the maintenance was complete.  

 

Wednesday 9th June

Players were unable to access account and payment management during the below time:

   

00:00 (PDT)

07:00 (UTC)

All RuneScape and Old School services brought offline for maintenance. Players removed from activities and the following services unavailable until 13:00 UTC:
  • RuneScape and Old School websites
  • Account and payment management services 
  • Any public API services 
  • Direct Player Support contact

06:45 (PDT)

13:45 (UTC)

The maintenance was completed. 

Our maintenance work went smoothly but took a bit longer than expected. 

 

Thursday 25th March 2021

Players were unable to log in or play during the below time:

4AM - 6AM (Pacific)

11AM - 1PM (UTC)

  • Players were unable to log in during the planned maintenance times.

 

Friday 5th March 2021

Players were unable to make payments during the below time:

6AM - 7.30AM

(Pacific)

2PM - 3.30PM

(UTC)

  • Payments could not be made during this time
  • Access to the website was unaffected
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