Support Updates

 

 

 

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Friday 23rd November

2.30AM - 3.00AM (Pacific)

11.30AM - 12.00PM
(GMT)

  • Maintenance may have prevented some players logging in during this time.
  • If players were already logged in they won't be affected.

3.00AM - 4.00AM (Pacific)

12.00PM - 1.00PM
(GMT)

  • Some RuneScape worlds were shut down during this time: World23, World111, World118, World120, World134, World176, World183

5.00AM - 6.30AM (Pacific)

2.00PM -    3.30PM
(GMT)

  • Maintenance may have prevented some players logging in during this time.
  • If players were already logged in they won't be affected.

 


 

Wednesday 31st October

1AM - 2.30AM (Pacific)

9AM - 10.30AM (BST)

  • Our Payment Provider was experiencing network difficulties
  • Anyone using credit/debit cards or alternate methods was not able to make a payment
  • Players were still able to make a payment via PayPal, Boku (SMS) and Android / iOS 

The issue has been resolved and all payment methods are available now.  

 


 

Wednesday 3rd October

7AM (Pacific)

3PM  (BST)

  • Game will be rebooted 
  • If you're already logged you may disconnect
  • We'll also be temporarily disabling all titles across RuneScape.
  • Any titles unlocked will still be unlocked once we re-enable the title system.

 

Wednesday 3rd October
Players will be unable to login during the below time:

4AM - 5AM (Pacific)

12PM - 1PM  (BST)

  • Login unavailable during this time
  • If you're already logged you may disconnect




 

Thursday 27th September
Due to scheduled maintenance players will be unable to access the RuneScape shop during the below time:

5.30AM - 6AM (Pacific)

1.30PM - 2PM (BST)

It may not be possible to make a new payment on the RuneScape shop during this time period

Maintenance may have prevented some players logging in during this time. If players were already logged in they won't be affected.

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