Provide us with system files
Game Versions:
If you receive an email response requesting a DXDiag or System Profile report, please follow these steps to help us identify your issues.
Select your operating system
1 |
Press Windows Key + R |
|
2 |
Type DxDiag and press Enter |
|
3 |
In the DxDiag window, select 'Save All Information' |
|
4 |
Change 'Save as type' to 'XML File' and hit 'Save'. |
|
5 |
Once you have the file saved locally, please attach it an email and send it back to us
|
1 |
Open the Apple menu and select 'About This Mac' |
![]() |
2 |
Select 'System Report' |
![]() |
3 |
Select 'File' and 'Save' |
![]() |
4 |
Once you have the file saved locally, please attach it to an email and send it back to us |