Unsolicited password reset requests

Game Versions:

While an increased number of requests have been made to our account recovery service, we do not believe any accounts have been compromised.

While we believe your account remains secure, we know unsolicited recovery emails dropping into your inbox are never a welcome sight. Please read received an unexpected password reset email for security advice on what to do next.

You can also use HaveIBeenPwned to identify if your email address has been impacted by security breaches elsewhere.

We've identified some additional measures we can take to make future at-scale attacks less likely to trigger recovery emails, and our Tech Team will be tackling those soon.


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