Error code 15
Error code 15 is a known error message commonly associated with periods of high traffic that may prevent you from using parts of the RuneScape website.
Please try these solutions if you encounter this issue:
- Wait an hour or two before trying again
- Connect using a different method
If the issue persists and you're still unable to access parts of the website after following the above advice, please get in touch quoting:
- the Error code
- the Incident ID
Response ETA: Up to 48 hours
If you're unable to submit a ticket please wait and try again later.