Error code 15

Error code 15 is a known error message commonly associated with periods of high traffic that may prevent you from using parts of the RuneScape website.

Please try these solutions if you encounter this issue:

  • Wait an hour or two before trying again
  • Connect using a different method

Still stuck?
If the issue persists and you're still unable to access parts of the website after following the above advice, please report the Incident ID for our engineering teams to investigate.

Report issue
Please note that while we're unable to respond directly to any of these reports, the information will be used to inform us on the scale of the issue and identify further solutions.

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