Website access denied

Game Versions:

Access denied errors are usually associated with periods of high traffic and may prevent you from using parts of the RuneScape website.

Please try these solutions:

  • Wait an hour or two before trying again
  • Connect using a different method

Still stuck?
If the issue persists and you're still unable to access parts of the website, please use the information provided in the error message to send a report for our engineering teams to investigate.

Report issue
Please note that while we're unable to respond directly to any of these reports, the information will be used to inform us of the scale of the issue and identify further solutions.

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