Launcher technical issues
The Jagex Launcher is currently in Open Beta for Windows, you can download it now.
- Why is the Launcher failing to boot a game?
- My Launcher is stuck on ‘Please wait while an update is applied.’ What do I do?
- If you installed the game through the Launcher, click the three dots next to the Play button and then select ‘Uninstall’
- Alternatively, games can be uninstalled using the Windows Control Panel > Uninstall a Program
If this doesn't work, or you're repeatedly seeing a an error message such as 'The launcher has experienced an error and needs to close' try uninstalling and reinstalling the Launcher itself. Restarting your device or your network can also resolve problems.
My Launcher is stuck on ‘Please wait while an update is applied.’ What do I do?
It's possible the Launcher is running twice on the same machine. To fix this close both Launchers (from the system tray) and then restart to re-apply the update.