Update 30-JULY 09:45 UTC
We have released a client update aiming to resolve the black screen / freezing issue when teleporting and occasionally during startup, experienced by some users on certain AMD graphics cards when running recent drivers.
If you are still experiencing this issue, please don't hesitate to get in contact with us.
Identified 28-MAY
We're aware some players who are using an AMD graphics card are experiencing black screen issues when teleporting or loading the RuneScape client.
We believe this issue is caused by the latest AMD drivers.
As a temporary workaround, we recommend uninstalling and performing a clean install of your AMD drivers to Adrenalin 26.3.1 (WHQL Recommended) that was released on 19th March.
The issue is currently being investigated and we will provide an update as soon as possible.