Transfer purchase

If you've mistakenly bought membership or other items on an account, we can look into transferring the entire transaction to the correct account.

To transfer a purchase:

• Purchases must have been made within the last six months
• Purchases must be unused
• Transactions must be transferred in their entirety and cannot be split across multiple accounts
• Purchases cannot be transferred from a permanently banned account

Please note that we're unable to transfer mobile subscriptions. Contact Google or Apple directly to request a refund or cancel a subscription before purchasing again on the correct account.

• Head here if you have purchased the wrong type of bonds or if you cannot find your bond purchase.

Click the 'Talk to us' button below to contact our Support team and request a purchase transfer.