Find my Solomon's Store Purchase

Game Versions:  RS_Rune_final.png

All Solomon's Store purchases are applicable to RuneScape (not Old School).

How to find your purchase
Almost all cosmetic purchases made from Solomon's Store can be accessed in game via the 'Customisation' button on your ribbon customisation_icon.png

The Customisation Screen will let you view: 

  • Wardrobe items (overrides, one of items, full outfits)
  • Animation Overrides
  • Appearance Overrides 
  • Titles
  • Pets

Customisation_UI.gif

 

Locate other items

 

 

Auras

  • Select 'Worn Equipment'  Worn_equipment_tab.png 
  • Choose the Aura Management tab  Aura_management_tab.png
  • Use the 'Activate' option in the Aura management interface.

Emotes

  • Select the emotes icon Emotes_icons.png in the chat window.

Keepsake keys

  • Head to your customisation window  customisation_icon.png 
  • Keepsake keys can be found in the top right keepsake_keys.png

Prismatic dye

  • Select the item from your wardrobe
  • If it can be dyed, select the Prismatic dye Prismatic_dye.png in the top left of the preview window.

 

My items are not there
If you purchased your item from the website, please make sure you were logged into the correct account when you made the purchase.

If you are certain that a purchase went through successfully and you can't find your items, you can get in touch with us.

Contact Us

Response ETA: Up to 48 hours
Check your Message Centre for a reply

 

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