Find my items
How to find your purchase
Almost all cosmetic purchases made from Solomon's Store can be accessed in game via the 'Customisation' button on your ribbon
The Customisation Screen will let you view:
- Wardrobe items (overrides, one of items, full outfits)
- Animation Overrides
- Appearance Overrides
Locate other items
- Didn't receive my Treasure Hunter Keys
- Didn't receive my RuneCoins
- How to get your Twitch prime reward
If you purchased your Solomon's store item from the website, please make sure you were logged into the correct account when you made the purchase.
If you are certain that you successfully purchase the item but still can't locate it, you can get in touch with us.
Due to high contact volumes, we might not be able to respond within our usual response times.
Please hang tight, we will get back to you as soon as possible.
Thank you for your patience, stay safe.