Bought membership on the wrong account

If you purchased membership on the wrong account by mistake, we will be happy to look into transferring it for you. 

Please follow these steps if you've purchased items on the wrong account,


Please note that there are some circumstances where we will not be able to transfer membership:

  • It has already been used
  • Trades have been made that include members-only items
  • You would like to spread partial payments between accounts you own
  • You have remaining membership on an account that you no longer wish to play on
  • If your account is permanently banned

We're unable to transfer mobile subscriptions. Please contact Google or Apple to request a refund or cancel your subscription and then purchase membership on the correct account. 


If you bought membership on the wrong account and none of the above applies to you, let us know and we'll see what we can do to help. 

Transfer Membership
Response ETA: Up to 48 hours

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