When you make a purchase through Solomon's Store it will be added to your account immediately, if you're having trouble locating an item follow these steps.
Find a cosmetic
Here's how to find cosmetic items:
Locate the |
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The customisation screen will let you view:
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| If you can't see a Wardrobe item, make sure you've got all filters checked. |  |
Find other items
If you're looking for another item here's where to check:
| Auras | Select |
| Immediately visible in your Bank interface. | |
| Found in your |
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| Emotes | Select |
| Keepsake keys | Select |
| Prismatic dye | Find the item in your wardrobe. Select the |
Still stuck?
If you're unable to locate your item, make sure you didn't purchase it on the wrong account by mistake.
If you're still stuck, click 'Talk to us' below to contact our Support team.