Character names

 Game Versions:  

If you are a member you can change your character name once every 28 days via Account Settings. If you don't want to wait 28 days, you can redeem a Bond and change your name instantly.

Change character name

You need to be a member to change your character name. 

  1. Log in to your Character name settings
  2. Enter your new name
  3. Hit 'Set Name' to confirm the name change

After you change your name, your previous name will be reserved for at least 35 days on your account. If you change your name again, the name is removed from the game, or the reservation period ends, you'll lose this reserved name. 

 

Name unavailable

If your desired character name is unavailable, it will be for one of the following reasons: 

  • The name is already being used by another player
  • The name is still reserved to another player
  • The name has been removed from game due to being offensive, inappropriate, or is associated with serious rule breaking

We know it can be frustrating if you can't get your "dream name," but in order to keep things fair we do not intervene with character name changes, transfers, or reservations, please choose an alternative name. 

 

Missing name

There are several reasons your account may not have an active character name: 

  • Character names are automatically removed from accounts after a long period of inactivity
    • Accounts without a character name will not appear on the HiScores
  • If your account has been compromised, a third party might have changed your character name
  • The name has been removed from game due to being offensive, inappropriate, or is associated with serious rule breaking

 

Transferring character names

There is no way to transfer character names between accounts in a secure manner. We don't recommend transferring because it may result in another player claiming your name; if this happens, we won't be able to return the name to your account.

 

Trading character names

It is against our Real World Trading rule to hoard and trade character names if it involves real-life money. 

Accounts are continuously monitored and those involved could face consequences such as the name being removed from the game and or the account getting permanently banned. The decision is always made after careful consideration and investigation, and as such is final.

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