Support
Contact us
Play
English (GB) Deutsch Français Português do Brasil
  1. Support
  2. Account access and settings
Account access
Security
Emails
Linked accounts
In-game
Personal data

Account access and settings


Account access

  • Can't log in?
  • Upgrade your RuneScape character to Jagex account
  • Forgotten login
  • Reset password
  • Appeal an offence
  • Account recovery denied
See all 7 articles

Security

  • Authenticator
  • Bank PIN
  • Phishing and scams
  • Security tips
  • Recovery questions

Emails

  • Change registered email
  • Can't access email
  • Use the same login email for different accounts
  • Not receiving emails
  • Login email and registered email

Linked accounts

  • Linked accounts other
  • Link third party account
  • Unlink third party account
  • Add a login email to third party account
  • Add a login email to Game Center accounts

In-game

  • Account restoration
  • Ironman
  • Chat settings
  • Logged into the wrong account
  • Character names

Personal data

  • Your personal data rights
  • Request your personal data
  • Update your personal data
  • Delete your personal data
  • Account & age requirements
Jagex Ltd

Copyright © 1999 - Jagex Ltd. 220 Science Park, Cambridge, CB4 0WA, UK

Facebook Twitter Instagram
Support Help Centre home page
Careers Contact Charity Living Games
Gender Pay Gap Report Modern Slavery Act Transparency Statement Terms & Conditions Privacy Policy Cookie Policy