Account access

• Can't log in?
• Upgrade your RuneScape character to Jagex account
• Forgotten login
• Reset password
• Unable to submit an account recovery
• Appeal an offence

See all 8 articles

Security

• Authenticator
• Bank PIN
• Phishing and scams

• Security tips
• Recovery questions

Emails

• Change registered email
• Can't access email
• Use the same login email for different accounts
• Not receiving emails
• Login email and registered email

Linked accounts

• Linked accounts other

• Link third party account
• Unlink third party account
• Add a login email to third party account
• Add a login email to Game Center accounts

In-game

• Account restoration
• Ironman
• Chat settings

• Logged into the wrong account
• Character names

Personal data

• Your personal data rights
• Request your personal data
• Update your personal data
• Delete your personal data
• Account & age requirements