Graphical Problems

Game versions:  RS_Rune_final.png App_Icon-Circle.png 

Find out how to resolve your graphical issue. 

Frame Rate Issues
If you're seeing your frames per second drop while playing RuneScape, check out how to tell graphical FPS drops and lag apart!

 

Check the Minimum Specifications
Make sure your device meets the Recommended Specifications

TIP - If you're playing Old School this will only run in graphical Safe Mode. This uses your CPU instead of your graphics card, so will generally have low FPS.


Change your graphics settings
If your device is struggling to show the graphic details of the game, try reducing your Graphics Settings

 

Laptop setup
If you're using a laptop, there are a couple of things that can cause FPS drops or other graphical problems.

Check out the main laptop specific solutions

 

Glitches
If graphical textures are all looking different (warped, or even just a different colour), try clearing your cache

 

Bugs
If you load the game and the item, equipment or area still looks out of the ordinary, you may have encountered a bug! You can check out how to report a bug.

 

Old Style
If your RuneScape client's content (the map, chatbox, inventory, etc.) start looking different (similar to Old School), you may have ended up in Legacy mode. Check out what Legacy mode is, and how to switch in and out of it!

 

Sizing (Windows 10)
On Windows 10, if you are using a high resolution screen, you may find that the login screen and the interfaces in-game are scaled down. This is caused by a Windows 10 update and can be fixed. 

 

Still stuck?

  Get help from the community!           

Forums

Other Graphics Issues

If you're still having graphics issues after checking all these solutions, or you're seeing something not listed here, you should get in touch with us.

Make sure to include the steps you've already taken, so we don't ask you to do them again!

contact us

Response ETA: Up to 48 hours
  Check your Message Centre for a reply

Was this article helpful?