Improving and Resolving Graphical Problems

Frame Rate Issues

'Glitches'

Frame Rate Issues

If you're seeing your frames per second drop while playing RuneScape, check out how to tell graphical FPS drops and lag apart!

Check the Minimum Specifications

Using the Minimum Specifications, you can find out the level of graphical intensity your computer should run with stable FPS.

TIP - If you're playing Old School this will only run in graphical Safe Mode. This uses your CPU instead of your graphics card, so will generally have low FPS.

Change your graphics settings

You can find a list of available graphics settings, what they do, and how to use these on our Graphics Settings page.

Laptop setup

If you're using a laptop, there are a couple of things that can cause FPS drops or other graphical problems.

We have made a page on how to optimise your laptop's performance and another on how to force your laptop to use the dedicated graphics card which cover the main laptop specific solutions!

'Glitches'

If graphical textures are all looking different (warped, or even just a different colour), try clearing RuneScape's cache. This is different for Windows and Mac, and even different for Old School and RuneScape;

Bugs

After this, if you load the game and the item, equipment or area still looks out of the ordinary, you may have encountered a bug! You can check out our bug specific pages – for RuneScape and Old School.

Old Style

If your RuneScape client's content (the map, chatbox, inventory, etc.) start looking like they used to (and still do in Old School RuneScape), you may have ended up in Legacy mode. We've written a guide on how to spot this, and how to switch in and out of it!

Sizing (Windows 10)

On Windows 10, if you are using a high resolution screen, you may find that certain things (the login screen and the interfaces in-game) are scaled down. This is caused by a fairly recent Windows 10 update - we've got some more information, and steps for a fix! Check it out.

Having problems with these steps?

Community: Get help on our forums

Other Graphics Issues

If you're still having graphics issues after checking all these solutions, or you're seeing something not listed here, you should get in touch with us.

Make sure to include the steps you've already taken, so that we don't accidentally recommend something you've already done!

Contact us

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