Changing your registered email

Changing the registered email
If you have access to your registered email, follow these steps to update your email:

  1. Head to Change email and login
  2. Hit 'Change email' to send a confirmation email to the current registered email address
  3. Click the link in the email and follow the instructions to enter a new email address

Change Email


Don't have access to the registered email?
If you don't have access to your registered email follow these steps to update your email:

  1. Create a recovery request using the correct login name or email for the account.
  2. Choose 'I don't have access to that email address' when prompted.
  3. Complete the web form supplying as much of the requested information as possible to verify account ownership.

Recover Account

Response ETA: Up to 24 hours
Check your email for a reply 


Your login name or login email will never change, even if you change your registered email. 

Was this article helpful?