All items have previews and descriptions available before you make a purchase. If your item appears different try these steps.
Adjust graphics settings
Increase your graphics setting to allow the item to be displayed in all its glory!
Report a bug
Our QA teams work hard to ensure that all items are bug-free, but bugs do occasionally slip through the cracks. Please submit a bug report if you notice a graphical bug or something wrong with your purchase.
Find your purchase
Check out this article if you're having issues finding the item you purchased from Solomon's store.
Get in touch
Solomon's store and Marketplace purchases are not eligible for refunds. However, if you believe that a product differs from what was advertised or that you paid a price higher than what you anticipated, please contact us to see if we can be of assistance.
Response ETA: Up to 48 hours