Didn't receive my RuneCoins

Earning RuneCoins
If you have not received RuneCoins after completing an offer on your chosen offerwall, find out what to do.

Select your offerwall: 

 

Payment Issues
If money has left your account but you have not received any RuneCoins, it is likely that our systems have declined your purchase and the funds will be returned within 5-10 days.

Looking for further support and information on purchases see other Payment Issues.

Correct Account?
If the payment was successful please make sure you didn't purchase your RuneCoins on the wrong account by mistake. 

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