Your personal data rights

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A brief description of such rights is below, with a complete summary available on our privacy policy.

Select your option:

   
Request_access_to_your_personal_data.png Request access to my personal data
To understand how and why your personal information is being processed
Update_your_personal_data.png Update my personal data
If you think the information we have for you is incorrect or incomplete
Remove_your_personal_data_and_delete_account.png Remove my personal data and permanently disable my account
If you don't want us to process your data anymore
Restrict_the_processing_of_your_personal_data.png Restrict the processing of my personal data
If you think your personal information is incorrect and you are unable to update or remove your personal data
Obtain_and_reuse_your_personal_data.png Obtain and reuse my personal data
Move, copy, or transfer personal information from one service to another
Request_information_about_the_use_of_personal_data.png Request information about the use of my personal data
To see how your personal data is being used and for information on retention periods for personal data

 

US privacy rights

If you are a resident in one of the states shown below, you’re able to exercise the below additional rights. If you're not a resident of California or Virginia please select from one of the options above. 

Select your option:

Opt_out__2_.png

Do not sell or share my personal information
To opt out of Jagex sharing or selling your personal data specifically for advertising, marketing and analytics.
We do not sell personal information as the term "sell" is commonly understood. We do use Services Providers to process your personal information for the business purposes described in our Privacy Policy, such as advertising, marketing and analytics. These may fall within the category of “a sale” under CCPA/CPRA. 

California & Virginia residents
Opt_out__3_.png

Limit the use of my sensitive personal information
To request that Jagex restrict the use or sharing of information such as account login, financial data (e.g. bank account or payment card details) and transaction data (e.g. payments for Jagex products and services).

California  residents

 

How long will the process take?

We aim to resolve most requests within 30 days of receipt, but in some more complex situations, this could be extended to 90 days.

 

Have a question about your data?

For general enquiries about your privacy rights, contact our Data Protection Officer at dpo@jagex.com.

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