Too many login attempts from your address

This is a known error message commonly associated with periods of high traffic that may prevent users from logging in.

Repeated attempts to log in can make the situation worse, so we highly recommend waiting at least 30 minutes between attempts if you receive this error.
 

Other solutions include:

LOG IN WITH AN ALTERNATE ACCOUNT

Repeated attempts to log in with the same account can sometimes apply an account level block, so try to log in with an alternate account to determine if this is the case. 

 

LOG IN VIA STEAM

RuneScape players can now link their existing accounts to Steam, and play via the Steam client.

 

CONNECT USING A DIFFERENT METHOD

If the issue isn't account specific, it can sometimes be caused by your connection location or IP range. Please attempt to login using a different connection, avoiding the use of popular common VPNs whenever possible.

If you normally play on a 'landline' connection try using a mobile connection instead, or vice versa.

 

USE THE OFFICIAL CLIENT

We recommend using one of the official clients to log in whenever possible. 3rd party clients may use a tunneled connection service which can contribute towards the issue.

 

AVOID FREQUENT LOGIN ATTEMPTS

Try to avoid activities that require you to log in and out frequently, such as world hopping or rapidly switching between multiple accounts. 

 

STILL STUCK?

If the issue persists and you're still unable to log in, you can aid the investigation by reporting the incident to our technical teams. Please include as much detail as you can about the problem, along with any reproduction steps.

Report issue

Please note that while we're unable to respond directly to any of these reports, the information will be used to inform us on the scale of the issue and identify further solutions.

Was this article helpful?