There can be multiple ways to log in to your account, so it's not that unusual to forget your login details.
Accounts created via third party
Accounts created and managed exclusively by a third party, must be recovered by contacting them directly:
Accounts created with Jagex
Accounts created with Jagex will have a login name or email that never changes:
- Accounts created before November 2010 will have a login name
- This will be your first-ever character name
- Accounts created after November 2010 will have a login email
- Your registered email may be different to your login email, if it was changed in the past
Please note you'll only have an Old School RuneScape profile if you created one specifically after the game mode was released in 2013. Accounts created before this will have a RuneScape profile.
If you've forgotten your password, head here to Reset your password.
If you've forgotten your login name or email but have access to your registered email, you can easily receive all login details associated with it using this self-service tool:
If you can't remember or don't have access to your registered email, please get in touch instead:
Response ETA: Up to 48 hours