Forgotten login

Check out these tips to try and remember your login name or email:

  • Accounts created before November 2010 will have a login name. This will be your first ever character name
  • Accounts created after November 2010 will have a login email
  • Your login name or email will never change
  • Your registered email may be different to your login email if it was changed in the past

 

I have access to my registered email
If you have access to your registered email, you can recover your login through self-service:

  1. Head to Forgotten login
  2. Enter your registered email address and hit 'Recover'
  3. Check your email for the login information for all associated accounts

I don't have access to my registered email
If you can't remember or don't have access to your registered email please get in touch

 

I created my account through a third-party
If you created your account through Apple, Facebook, Google or Steam and have not set a RuneScape login email, you will need to recover your account via your provider.

 

Still stuck?

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