Bonds will automatically be added to your Bonds pouch, here's how to locate them:
You can redeem a Bond for membership which will be active on both RuneScape and Old School.
Can't find your Bond?
If you can't find your Bond it might be because:
- Your Bank or Inventory is full - try clearing some space
- Your payment was declined - follow our advice on making a successful payment
- You purchased the Bond on the wrong account
- You purchased a Bond for the wrong version of the game by mistake
- Try using the same login details to check both RuneScape and Old School RuneScape
- You redeemed a Bond for a 14 Day Membership Passcode by mistake, if that's the case visit your Message Centre and Redeem your Passcode on the desired account
Mistake with purchase
If you made a mistake with your purchase, we can transfer your Bond to the correct account or version.
Please follow these steps before contacting us:
- If you accidentally bought a RuneScape Bond, log in to RuneScape and add the Bond to your currency pouch
- If you accidentally bought an Old School Bond, log into Old School and redeem your Bond for membership
Note - you must complete these steps for us to be able to resolve your issue.
Response ETA: Up to 48 hours