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  1. Support
  2. Support Guides & Updates

Support Guides & Updates

Support Updates

  • Support Updates

Support Guides

  • Rules of RuneScape
  • Welcome back!
  • Bonds
  • Parent's Guide
  • Parent's guide to spending online
  • Account muted or banned
  • See all 15 articles

FAQs

  • OSRS Mobile FAQ
  • OSRS Mobile FAQ | Installing
  • OSRS Mobile FAQ | Payments
  • OSRS Mobile FAQ | Technical
  • OSRS Mobile FAQ | In-game
  • RuneScape Mobile FAQ
  • See all 12 articles

In-Game Guides

  • Chat Badges
  • Feedback Buttons
  • Character names
  • Quick Chat
  • What is a Bank PIN?
  • Unable to log into Old School on desktop?

Safety Centre

  • Staff Impersonation
  • Friend Settings
  • Ignore List
  • Profanity Filter
  • Chat Settings
  • Moderators and Community Helpers
  • See all 14 articles

Support Stats

  • 29th April - 5th May Player Support Stats
  • 22nd - 28th April Player Support Stats
  • 25th February - 3rd March Player Support Stats
  • 18th - 24th February Player Support Stats
  • 11th - 17th February Player Support Stats
  • 28th January - 3rd February Player Support Stats
  • See all 68 articles

Support News

  • SuperRewards unavailable
  • Boku package changes
  • RuneScape Companion App Decommissioned
  • Our 2018 - Insights and Stats
  • RuneScape Mobile

Contact Us

  • Contact Customer Support
  • Appeal a ban
  • Change email address
  • Change password
  • Ironman Removal
  • Lost Items Claim
  • See all 27 articles
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