Support Guides & Updates
Support Guides
- RuneScape Authenticator
- Welcome back!
- Boost your account security
- RuneScape: Idle Adventures
- Lost Items
- Character names See all 18 articles
Safety Centre
- Staff Impersonation
- Account deletion
- Friend Settings
- Ignore List
- Profanity Filter
- Chat Settings See all 12 articles
Support Updates
- [17/08] Purchases via Amazon will not be fulfilled until later today [Resolved]
- [18/05] - Old School Free Worlds [RESOLVED]
- Game Card redemption / Twitch issues [resolved]
- [11/04] - NXT update issues [RESOLVED]
- [14/03] Website Availability - Information [RESOLVED]
- [07/03] - Firefox 52 no longer supports Java [Resolved] See all 25 articles
Support Stats
- Customer Support Stats - January 2017
- Customer Support Stats - December 2016
- 2017 Monthly Stat changes
- Customer Support Stats - November 2016
- Customer Support Stats - October 2016
- Customer Support Stats - August 2016
Support News
- Macro Ban Reviews and False Positives - March 2017
- Phishing Awareness Campaign
- We're on Instagram!
- Hijack Macro Ban Review Update 26/05